Key highlights from the paper:
Develop a vision for the future CSP operational environment
Choose between ruthlessly focus versus innovate and grow
Learn about the importance of automation
Make 100:1 improvement in cost and agility metrics
Create a set of simple best practice themes
This Appledore whitepaper shows how various operations functions fit together and how you can reduce the frequency of “re-invention”, by re-using both software and experience. It shows how CSPs can make 100:1 improvements in many cost and agility metrics and make agile innovation realistic. And, while cloud technology is making this transformation possible and profitable, this is not a technology change, it is a business model and operational change, enabled by technology and supported by technology. It will impact people, organizational structures and business processes - and this is GOOD.
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