Industry progress towards three key milestones: digitalization, balance and scale

The telco cloud is a key building block for 5G, but how prepared are CSPs to adopt the new technology?

We look at the latest results of the Nokia Telco Cloud index (TCi), which benchmarks CSPs against three milestones:

  • Digitalization – demonstrating digital behaviors that drive transformation
  • Balance – aligning technology developments with business strategy
  • Scale – the ability to operate a telco cloud at scale across the organization

Join us to hear in detail from Analysys Mason about how CSPs are reaching these milestones and how others are striving to emulate their success.


Caroline Chappell

Research Director/  
Analysys Mason

Stela Bokun

Principal and Head of Custom Research/ 
Analysys Mason

Ricardo Martin

Head of Cloud Transformation Sales/  

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Caroline Chappell (Research Director) is the lead analyst for Analysys Mason’s Software-Controlled Networking research programme.
Her research focuses on service provider adoption of cloud and the application of cloud technologies to fixed and mobile networks. She is a leading exponent of SDN and NFV and the potential that these technologies have to enhance business agility and enable new revenue opportunities for service providers.
Caroline investigates key cloud and network virtualisation challenges, and helps telecoms customers to devise strategies that mitigate the disruptive effects of cloud and support a smooth transition to the era of software-controlled networks. Caroline has over 25 years’ experience as a telecom’s analyst and consultant.
Stela Bokun (Principal and Head of Custom Research) heads Analysys Mason’s custom research team and contributes to a range of published research within the Telecoms Software research team.
Her recent projects and research publications include: Nokia 5G Maturity index study, a study on telecoms operators’ network automation maturity, an analysis of the impact of telco cloud transformation and hybrid network management on CSPs’ operations; a study on CSPs’ digital service enablement platforms and digital operating models; an analysis on the impact of NFV/SDN on network planning and design; an analysis on the importance of digitalisation for CSPs’ B2B customer engagement, and an analysis on the impact of NFV/SDN on managed services, among others.
Ricardo Martin (Head of Cloud Transformation Sales) leads Cloud Transformation Sales on the Nokia Software Core Services Global Sales team.
Over his 20 years of experience, he has helped service providers address business, technological, organization and operational challenges. He has led various large IT (BSS and OSS), Customer Experience Management and Network Analytics programs in Tier 1 services providers.
Currently Ricardo is working on automation, key operational and organization transformation challenges in the network and cloud platform evolution, discovering and assessing with service providers the future state, designing and executing the transformation roadmap journey.

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