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As part of a strategic national digital transformation program, stc partnered with Nokia to address the operational complexity that often slows enterprise service delivery.
Nokia’s Digital Operations Center has enabled stc to significantly automate the activation and lifecycle management of sophisticated B2B services, resolve a large proportion of in-service faults autonomously, and accelerate handling times for issues that require manual intervention.
This case study highlights how deep telecom domain expertise and cross-domain orchestration—from radio and fixed access to IP, optical, data center, and cloud core—can help service providers turn automation into a sustainable competitive advantage.
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