5G is set to enable extraordinary experiences both to consumers and enterprises, and expectations are almost as high as the complexity involved. New service possibilities abound, with most requiring larger and more complex ecosystems and new business models. Delivering these new services will also require changes to organizations, processes and tools to better understand the customer, their journey and what services will be profitable.
Bringing it all together will give service providers their share of the estimated $2 trillion 5G market potential and the long-term loyalty of their customers.
Research Analyst, European Infrastructure Group
Cloud Market Development
Head of Software Industry Iniatives
It is clear from the first Nokia 5G Maturity Index that operators have plenty of ambition for 5G. However, most acknowledge they are uncertain about the actions they must take to achieve their goals.
Senior Principal Analyst, Analysys Mason
“It is clear from the first Nokia 5G Maturity Index that operators have plenty of ambition for 5G….
However, most acknowledge they are uncertain about the actions they must take to achieve their goals.”