Overview

Title: Post Covid: Addressing the new normal with Automated Operations and Services

Time: On demand

Duration: 1 hour

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Summary

The current pandemic showed us how reliant the world is on telecommunications, putting unprecedented strain on networks, and CSPs around the world stepped up to the challenge.

Now that countries are slowly reopening -or about to, the questions that come to mind are:

  • To what extent the consumption behavior will last and what the new normal will be.
  • What are the lessons learned and how to be better prepared for such adversities
  • How to address this new normal

In this webinar, we will be addressing these questions from Automated Operations & Services perspective.

Topics Covered

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Peter Edney
Head of Analytics Engagement MEA
Nokia

Prior to moving to Dubai as Head of Analytics Engagement for MEA, Peter was based in Asia where held a several leadership roles in service sales and business development in both Nokia, and with other leading telecom players in Asia and Australia.

Dalia Nabil
Head of Presales and Business Development, MEA
Nokia Software

Dalia is leading Nokia Software, MEA business development & Pre-sales, responsible of selling Nokia Software Solutions including Digital operations, Digital Insights, Monetization and customer Experience solutions across 50+ different countries in Middle East and Africa.

Through a diverse 15 years professional experience in Telecom industry, Dalia occupied various pre sales, business consultancy and management roles in EMEA, practicing value based selling and go to market approaches across the region.

Bassim Bennani (moderator)
Head of Marketing for North and West Africa
Nokia

Throughout his 18 years’ experience spent mostly in the telecommunications industry, Bassim occupied several positions in marketing, product development and sales both on communications service provider and vendor side. He’s currently leading customer marketing for Nokia in North and West Africa region. He holds a Telecom MSc from INPT Rabat and an MBA from Manchester Business School.

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Bassim Bennani
Head of Marketing for North and West Africa
Nokia

Throughout his 18 years’ experience spent mostly in the telecommunications industry, Bassim occupied several positions in marketing, product development and sales both on communications service provider and vendor side. He’s currently leading customer marketing for Nokia in North and West Africa region. He holds a Telecom MSc from INPT Rabat and an MBA from Manchester Business School.