Title: Digital Operations: Rise of a New Species?

Date: July 17, 2019

Time: On Demand

Duration: 1 Hour

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Digital Operations: Rise of a New Species?

Industry 4.0 presents a $2 trillion opportunity for communications service providers (CSPs). To realize this opportunity, networks need to mutate into a new type of highly reactive, highly reliable and high-quality business platform, ready to on-board new digital services. In an increasingly complex environment, the digital evolution of operations – supported by AI and automation – is key to efficiently deliver the highest-quality standard and deliver the best experience. In this webinar, we will present real examples of how CSPs are benefiting from digital operations.

Topics Covered

In this webinar you will hear about:

  1. The future of network and service operations
  2. How AI and automation can improve efficiency and quality
  3. Real case studies showing how CSPs are transforming their operations

Andrew Burrell
Head of Marketing, Digital Operations

Andrew has more than 25 years of experience in the telecommunications industry. He is fascinated by the possibilities of technology, especially the potential of 5G and AI to transform networks, operations and business. 

James Crawshaw
Senior Analyst – Service Provider IT and Automation, Heavy Reading

James leads Heavy Reading’s OSS/BSS research service, examining the software used by service providers in customer, business and infrastructure management. He has worked for more than 15 years as a technology analyst.

Jussila Santeri
Head of Product Management, Insights