In this buyer’s and influencer’s guide to connected device management, we will examine the various challenges and opportunities that confront service provider CxOs in managing:

•	the growing numbers of mobile and home devices
•	the billions of M2M devices that are coming in the next decade

In this paper, we present the pressing concerns that are keeping chief security, operations, marketing and technical executives up at night. We argue that their best approach is to embrace a full service Connected Device Platform (CDP) that provides a common, converged cloud solution to securely manage mobile, home and M2M devices through their entire lifecycle, from automatic device detection and configuration, to feature, security and service updates.