Changing consumer expectations, digital banking technology, and competition from alternate businesses have led banks to close almost 5% of all branches over the last five years.
Are bank branches doomed or must they be re-invented?
Digital and physical channels can work with each other to increase the value of branches and improve the customer experience ‒ even in an increasingly digital world. But the “bank branch of the future” will require banks to embrace new technology at the branch and behind the scenes.
In this white paper, read more about the bank branch of the future, including: